When you use our financial statement analysis services, we collect information that helps us provide accurate insights and maintain secure communication.

Personal Information

• Contact details including name, email address, and phone number
• Business information such as company name, industry type, and registration details
• Payment information processed through secure third-party payment processors
• Communication preferences and service requirements

Financial Data

• Financial statements uploaded for analysis purposes
• Business performance metrics and historical financial data
• Industry benchmarking information relevant to your business sector
• Analysis results and recommendations generated by our system

Your data serves specific purposes within our financial analysis framework. We never use your information for purposes beyond what's necessary for our services.

We implement multiple layers of security to protect your financial information. Our approach combines industry-standard encryption with Australian regulatory compliance requirements.

Technical Safeguards

• AES-256 encryption for all data transmission and storage
• Regular security audits and penetration testing
• Multi-factor authentication for all user accounts
• Automated backup systems with encrypted storage
• Network monitoring and intrusion detection systems

Access Controls

• Role-based access permissions limiting data exposure
• Regular access reviews and permission updates
• Comprehensive audit trails for all data interactions
• Mandatory privacy training for all staff members

The Australian Privacy Principles (APPs) under the Privacy Act 1988 provide you with specific rights regarding your personal information. We're committed to helping you exercise these rights.

We work with carefully selected partners to deliver our financial analysis services. Each partner undergoes rigorous security assessment and signs comprehensive data protection agreements.

Service Providers

• Cloud infrastructure providers with Australian data residency requirements
• Payment processors certified for financial services in Australia
• Email service providers with enterprise-grade security features
• Analytics platforms that process only aggregated, non-identifiable data

Data Sharing Limitations

We never sell your personal or financial information to third parties. Data sharing occurs only when necessary for service delivery, legal compliance, or with your explicit consent. All sharing arrangements include:

• Contractual data protection requirements
• Purpose limitation clauses
• Regular compliance monitoring
• Right to audit data handling practices

While we primarily store data within Australia, some processing may involve international transfers to jurisdictions with adequate privacy protections.

Transfer Safeguards

• Standard Contractual Clauses approved by Australian authorities
• Adequacy decisions recognizing equivalent privacy protections
• Additional technical measures including encryption and access controls
• Regular review of international data handling practices

We maintain detailed records of all international transfers and can provide specific information about data locations upon request.

We retain your information only as long as necessary for service provision, legal compliance, and legitimate business purposes.

Retention Schedule

• Active Account Data: Maintained throughout your service relationship
• Financial Statements: Retained for 7 years after account closure (regulatory requirement)
• Communication Records: Kept for 3 years for quality assurance purposes
• Marketing Preferences: Maintained until you withdraw consent
• System Logs: Automatically deleted after 12 months

Deletion Procedures

When retention periods expire, we use secure deletion methods that make data unrecoverable. This includes overwriting digital storage and physically destroying any hardware containing your information.

Despite our security measures, we maintain comprehensive breach response procedures as required by Australian privacy law.

Our Response Process

• Immediate containment and assessment within 2 hours of discovery
• Notification to Australian Privacy Commissioner within 72 hours for eligible breaches
• Direct communication to affected individuals when high risk is identified
• Implementation of additional protective measures
• Post-incident review and system improvements

We maintain detailed incident response plans and conduct regular drills to ensure effective breach management.

Our website uses various technologies to enhance your experience while respecting your privacy preferences.

Cookies and Tracking

• Essential cookies for platform functionality and security
• Analytics cookies to understand usage patterns (with consent)
• Preference cookies to remember your settings
• No third-party advertising or tracking cookies

Browser Information

We collect standard web server information including IP addresses, browser types, and page visit data. This information helps us improve platform performance and detect security threats.